Privacy policy
Last updated: 2026-10-08
Vertelo turns a photo or a description of a hero into a personal story. This page explains which data we use, why, who helps us process it, and how you can delete everything.
Who is responsible
Vertelo (vertelo.app) is run by Vitalii Rudenko, the Netherlands, who is responsible for your data (the controller). Questions or requests: hello@vertelo.app.
Photos are not stored
A photo you take or upload is first reduced to 1024 px in your browser. It is then sent to our server and passed to Anthropic (Claude) once, so that a text description of the hero (the hero card) can be made.
The photo exists only in memory for those few seconds. We never save it — not in the database, not in file storage, not in logs.
The hero card describes appearance, clothing, colors and mood. It does not contain the name of a real person, unless you type one in yourself.
What we store
Your email address — to log you in with a magic link and a code.
Your interface language and plan (free).
Heroes: the name you gave and the text hero card — so you can reuse a hero without a new photo.
Stories: title, text, genre, language, age group, length, theme, date and whether you saved it. Every generated story is recorded to count the monthly limit (3 free stories per month).
Login cookies (needed to keep you logged in) and a language cookie. We do not use advertising or tracking cookies.
Why (legal basis)
We process this data to provide the service you asked for (performance of a contract, Art. 6(1)(b) GDPR) and to protect it against abuse and costs (legitimate interest, Art. 6(1)(f) GDPR).
Who helps us (processors)
Supabase — login and database, hosted in the EU (Ireland).
Anthropic — the Claude AI model that describes the hero and writes the story. Anthropic does not use this data to train its models and deletes it after a limited period (currently up to 30 days). Anthropic is located in the USA; the transfer is covered by the EU Standard Contractual Clauses.
Netlify — hosting of the website (processes technical data such as IP addresses in server logs). Netlify is located in the USA; the transfer is covered by the EU Standard Contractual Clauses.
Resend — sending login emails, from the EU (Ireland).
How long we keep data
Until you delete it. When you delete a story from your library, its title and text are erased at once; an empty record (date and genre) stays only to count the monthly limit, until you delete your account.
When you delete your account, your profile, heroes and stories are deleted completely and immediately.
How to delete your account
Open ⚙️ Account in the app and press “Delete account and all stories”. You can also email us and we will do it for you.
Your rights
You have the right to access, correct, delete and export your data, and to object to or restrict its processing. Email hello@vertelo.app.
You can also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Children
Vertelo writes stories for children, but an account is meant for adults and young people aged 16 and over. Only upload photos of people when you are allowed to — for example of your own child.